CAREERS

Role Overview

The Ground Operations Manager coordinates ground services with various stakeholders ensuring efficiency, compliance, and quality. This role demands a deep understanding of airport regulations, safety requirements, and the ability to manage resources effectively.

Responsibilities

• Oversee the issuance and updating of the Ground Operations Manual and its Standard Operating Procedures.
• Collaborate with the Director of Flight Operations on ground operational matters.
• Ensure efficient, safe, and economical ground handling of company aircraft.
• Adherence to legal requirements, rules, regulations, and AOC provisions.
• Plan manpower and control budget for stations.
• Ensure efficient baggage handling, ground support equipment maintenance, and achievement of company service goals.
• Train Ground Operations personnel for safe and professional conduct.
• Coordinate with units for station audits and ensure timely rectifications.
• Guide and support in case of accidents and irregularities at all stations.
• Represent the company in collaborations and safety management initiatives.
• Oversee administration and coordination of relevant management aircraft, flight planning, and dispatch.

Qualifications

• Male or Female, age over 27 years.
• Bachelor’s degree in a related discipline with 6+ years of experience.
• Proven experience in ground handling, with at least 5 years.
• Familiarity with Airside Safety Management System and Dangerous Goods Regulation (DGR CAT6 qualification preferred).
• Ability to travel and adapt to different locations.
• Exceptional communication skills in Thai and English.
• Proficient in Microsoft Office products.

Skills

• Communication: Clear and concise communication with diverse groups including airport staff, passengers, and government officials.
• Technical Knowledge: Comprehensive understanding of airport operations, equipment, and software.
• Leadership: Delegate tasks, motivate teams, and maintain a positive work environment.
• Problem-solving: Identify issues, devise solutions, and implement them effectively.
• Organizational Skills: Manage multiple tasks concurrently in a results-oriented setting.
• Regulatory Knowledge: Awareness of Thai aviation regulations.