Welcome to Thai Seaplane!

The following Terms of Service govern all use of the Thai Seaplane website and all content, services, and products available at or through the website. Our website is offered subject to your acceptance without modification of all of the terms and conditions contained herein.

Website Use

The Thai Seaplane website provides information about our company, our services, and general travel information. It also allows for the sharing of content such as promotions and news. You are permitted to use the website for your personal, non-commercial use only.

Intellectual Property Rights

All content on this website, including images, text, and videos, is owned by Thai Seaplane or used with permission. You may share our content through social media feeds but may not modify, copy, or redistribute it without our express written consent.

Booking and Check-In Policy

Securing your seat for an unforgettable aerial journey with Thai Seaplane is straightforward and convenient. Here’s how you can embark on your next adventure:

Make a Reservation

Bookings can be made through our website or authorized travel agents. Full payment is required at the time of booking. We accept major credit cards and secure online payments.

Checking In

Our lounge located at Krabi International Airport. Please arrive at our lounge at least 30 minutes before your flight for safety briefing and run a check-in process.

Flight Operations

Flights operate strictly from and return to Krabi Airport. Hopping off at other islands is not permitted due to regulatory constraints.

Luggage Handling

Only small handbags or backpacks are allowed on board. Larger luggage can be stored in our lounge during your flight.

Seating Arrangements

Seating is organized on a first-come, first-served basis and will be finalized during check-in at our lounge. Preferences can be stated, but final arrangements consider safety and weight distribution.

Travel Documentation

For a Thai citizen, valid government-issued photo identification is required for check-in. Or a passport for international travellers, excluding infants under 2 years.

Health and Safety

Passengers with specific health conditions or requirements should consult with Thai Seaplane before booking to ensure safe and comfortable travel.

Cancellation and Reschedule Policy

We understand that plans can change, and we offer a fair cancellation and rescheduling policy:


Passengers may reschedule their flight without a fee if done at least 48 hours before the scheduled departure via Manage Booking.


Cancellations made more than 48 hours before departure are eligible for a full refund. Cancellations within 48 hours are subject to a 100% charge.


Passengers who do not show up for their flights will be charged a 100% cancellation fee, which is non-refundable.

Special Promotion Bookings

Payments for flights booked under special promotions must be completed at least 3 days prior to the flight date.

Delays and Cancellations by Us

Our flight schedule is subject to changes based on weather conditions and operational requirements. In case of a significant delay or cancellation on our part, you have the option to rebook on the next available flight or receive a full refund

Third-Party Bookings

To guarantee a refund or reschedule, passengers must receive a confirmation email from Thai Seaplane.

If you’ve booked through a third-party, please contact them directly for refund or rescheduling options.

Third-Party Links and Services

Our website includes links to third-party websites and services such as Welovebooking for bookings and reservations. We are not responsible for the content or practices of these websites or services.

Termination of Use

Thai Seaplane reserves the right to terminate or suspend access to our website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms of Service.

Changes to Terms of Service

We may revise these Terms of Service from time to time. The most current version will always be on this page. By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms.

Contact Information

For any questions regarding these Terms, please contact us at:


2 K.C.C. Building, Silom, Bang Rak District, Bangkok 10500.

Phone: 093-492-9988

Email: info@thaiseaplane.com

Governing Law

These Terms are governed by the laws of Thailand, without regard to its conflict of law principles.

Dispute Resolution

Any disputes arising out of or related to these Terms or the use of the website shall be handled through arbitration in Thailand, according to the rules of Thai law, or, if necessary, through the appropriate court within the jurisdiction of Thailand.


By using our website, you acknowledge that you have read these Terms of Service and agree to be bound by them.